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Frequently asked questions Valk Business

Frequently Asked Questions

Find your answer here

Browse the most frequently asked questions and answers about Valk Business. Can't find what you're looking for? Feel free to contact us at info@valkbusiness.com.

Support

How can I contact the business team?

You can contact us by phone or by completing the contact form. You can also request a callback, and we'll get back to you as soon as possible. If you prefer, you can request a no-obligation quote directly and will receive a response within 24 hours.

Location & accessibility

Can I park for free at Van der Valk?

Many Van der Valk hotels offer free parking or parking at a reduced rate. Please check the parking facilities for your preferred hotel. An increasing number of Van der Valk hotels also provide charging stations for electric vehicles.

Do Van der Valk hotels offer charging stations for electric vehicles and Teslas?

At Van der Valk, we strive to make your stay as comfortable and future-proof as possible. That's why many of our hotels offer charging facilities for electric vehicles, including Teslas and other electric cars. This allows you to conveniently charge your vehicle during your visit, regardless of the make or model. View all hotels with charging stations.

Which hotels are located near the highway?

Many Van der Valk hotels are strategically located near motorways, airports and business districts. View all hotels located near a highway.

Which Van der Valk hotels are located near an airport?

Many Van der Valk hotels are strategically located near motorways, airports and business districts. View all hotels located near an airport.

Which Van der Valk hotels are easily accessible by public transport?

Many Van der Valk hotels are conveniently located and are easily accessible by both car and public transport. Use the filters on the hotel overview page to find all hotels that are accessible by public transport.

Business reservations

How can I make a business reservation with Van der Valk?

For companies that book more than 250 hotel room nights per year or regularly organise business meetings at one or more Van der Valk hotels, a corporate rate agreement may be available. Feel free to contact us. We'd be happy to schedule an introductory meeting to discuss your requirements and explore the business solutions that best suit your organisation.

What is a Corporate Account?

With a personal Corporate Account, you can easily make online reservations through the Corporate Portal at pre-agreed business rates. You'll also have a complete overview of all your business hotel stays, making it easy to manage and review your reservations.

Am I eligible for a Corporate Account?

Companies that book at least 250 hotel room nights per year may qualify for a Corporate Account. This gives you access to your own booking portal, allowing you to book hotel stays at agreed corporate rates. Learn more about our Corporate Accounts.

If your company regularly organises business meetings or venue bookings, it is also possible to enter into a nationwide agreement with participating Van der Valk hotels. You'll benefit from one central Booking Office that advises you on the most suitable location(s) and supports you in organising your bookings. Discover what Valk Business can do for your organisation.

Can I stay overnight at Van der Valk for business purposes?

Yes. Van der Valk offers comfortable rooms with facilities such as free Wi-Fi, a workspace and, at many hotels, complimentary parking. Everything you need to relax after a meeting or during a multi-day event.

Can I book on account?

In some cases, this is possible. We recommend contacting us so we can discuss the available options together.

Are corporate framework agreements available?

Yes, in certain situations. We can arrange framework agreements for both hotel stays and meeting facilities. Please contact us so we can discuss the possibilities for your organisation.

Can I have a dedicated account manager?

If your organisation has a framework agreement with Valk Business, you'll be assigned a dedicated account manager as your main point of contact.

If you don't have a framework agreement, you can still benefit from one central point of contact for all participating Van der Valk hotels. Our experienced Booking Office team is happy to assist you in planning meetings, events and conferences and finding the most suitable location.

How can I manage my business bookings?

You can easily manage your business bookings through your Corporate Account on the Van der Valk Corporate Sales website. Under Reservations, you can view, modify or cancel your bookings. You'll also have insight into both your upcoming and previous reservations at all participating Van der Valk hotels.

Don't have a Corporate Account yet? Contact us to discuss the available options.

Loyalty & benefits

Is there a loyalty programme for business guests?

If you regularly book business stays at Van der Valk but do not yet qualify for a Corporate Account, you can create a Valk Account and join the Van der Valk Loyal programme. You'll receive €5.00 credit per qualifying overnight stay, which you can save or redeem on a future booking. For promotional rates, packages, last-minute deals and non-refundable reservations, you'll receive €2.50 credit per person per stay. Enjoy additional benefits, exclusive guarantees and extra services. View all terms and benefits of the Van der Valk Loyal programme.

What benefits do I receive as a corporate customer?

As a corporate customer with a framework agreement, you'll enjoy a range of benefits. You'll have access to the Corporate Portal, where you can easily book at all participating Van der Valk hotels at your agreed business rates. At many hotels, booking on account is also available.

If your agreement also covers meetings and events, you may benefit from discounts on meeting room hire or customised meeting packages. In addition, our central Booking Office acts as your single point of contact for all participating Van der Valk hotels, helping you find the right venue and ensuring your agreed terms are applied consistently.

Are discounts available for frequent stays?

Yes. If your organisation books more than 250 hotel room nights per year or generates an annual meeting spend of approximately €25,000 or more, you may qualify for a nationwide framework agreement. This includes agreed corporate rates, such as discounts on the Best Available Rate (BAR) and/or meeting room hire at participating Van der Valk hotels. Contact us to discuss the possibilities for your organisation.

Events & conferences

Do you organise conferences and business events?

Valk Business does not organise conferences or business events itself. However, we're happy to help you find the ideal venue for your conference, meeting or event.

What is the maximum capacity for events and conferences?

Valk Business offers a wide range of conference and event venues in the Netherlands and abroad. Our locations are suitable for gatherings from approximately 50 guests to large-scale conferences and events with capacities of up to 7,500 guests. View an overview of our conference venues and capacities.

Sustainability

What sustainability initiatives does Van der Valk have?

Sustainability and continuity are two core values shared throughout the Van der Valk family. By investing in a sustainable future, we help ensure that future generations can continue to operate and improve our hotels. Each hotel develops its own corporate social responsibility (CSR) policy. Visit our Corporate Social Responsibility page to discover the local sustainability initiatives at your preferred Van der Valk hotel.

According to the Sustainable Brand Index, Van der Valk has been recognised for many years as one of the most sustainable hotel brands in the Netherlands based on consumer perception. In 2026, Van der Valk once again achieved the highest sustainability rating within the hotel category.

Which locations have sustainability certifications?

Green Key is an internationally recognised sustainability certification for businesses in the hospitality, leisure and business travel sectors that are committed to continuously improving their environmental performance. Van der Valk hotels with a Green Key certification actively work to reduce their environmental impact while maintaining the high level of comfort and quality guests expect. View all Van der Valk hotels with a Green Key certificate.

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